Darren Stather Posted November 5 Posted November 5 States of Guernsey (sog) have a number of CMDB requirements that we are looking to try and map over to Hornbill. Most of them appear to be able to be met, but a big part of this is the reporting, through which they want to create dashboards via PowerBI pointing to their ETL Data Warehouse. Unfortunately after discussion with Bob, there are a number of areas that are not included in the ETL mappings 1. We would like to return the associations between logged requests and linked services 2. We would like to return any documentation names that have been associated with our technical services 3. We would like to return any Services linked with other Services 4. We would like to return any Services linked with Assets The requirements listed above are needed to support the go live activity of Service Manager for SOG, and ties into our contractual commitments as service provider.
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