New Update: Service Manager (3217)

[Harry Hornbill]

Hello everyone,

The latest update of Service Manager (3217) has been released to live.

The change log for this update is as follows:

New

• Custom Lookups {CH00183690}
• Add support for running the IC tester in the context of "Analyst" or "Portal User"
• Knowledge - Adding Teams to KB Subscriptions {CH00184550}
• new app setting 'app.request.enableRequestAccess' to disable the ability to request access to a request {CH00182850}

Change

• Added "last x months" option to filter datetime columns in additional filter request, view filter request and charts {CH00184766}
• Get service details bpm operation now returns default mailbox
• Updated Problems entity workflow node updateProblemDetails to allow multiline text input for Root Cause and Workaround values

Fix

• Knowledge base articles pagination not showing on request solution is now fixed
• Knowledge Articles - Ensure SM Search Widget results are filtered by service domain
• Knowledge - Full user without SM subscription shows error when clicking on Knowledge
• Change Calendar not showing changes when a specific service is selected {PM00184589}
• Knowledge - Remove 0.5 values from x-axis in line graphs
• Updated physicalDiskSize parameter type from Integer to String in Create and Update Computer System Asset BPM Automation Nodes {PM00184515}