CraigP Posted November 4 Posted November 4 What are the roles associated with being able to edit/delete your own comments on the request timeline? A colleague on our Service Desk has pointed out if they accidentally post something on the wrong ticket they don't have the option to amend it (besides Archive).
CraigP Posted November 7 Author Posted November 7 Is anybody able to point me in the right direction for this please?
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