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Posted

Hi,

 

I am currently testing the HTTP request on the Hornbill Integration Bridge. At the moment this is under experimental but I was wondering when this would become GA? Would this also become a paid feature requiring the iBridge uplift or will this remain a free feature?

Posted

Hi @Peter Heywood

I am going from memory here, but we never really concluded its implementation, primarily because there is no meaningful way of handling HTTP response payloads (for example JSON or XML) without having to turn the Workflow environment into a coding/development environment, and thats not something that we want to do.  Its flagged as experimental because we did not know at the time if it was being used, but, we are unlikely to take it further because of the reasons stated above.  Since then we developed ITOM DevOps which is, amongst other things, a coding environment design to facilitate exactly this sort of custom web call need. That does not play to the "will it remain free" question and ITOM runs things as Jobs so not quite what you want anyway. 

So as it stands at the moment, its flagged as experimental so there is no guarantee it will not change, or even go away, in the future. 

What. are you trying to achieve with using it?

Gerry

Posted
13 hours ago, Gerry said:

Hi @Peter Heywood

I am going from memory here, but we never really concluded its implementation, primarily because there is no meaningful way of handling HTTP response payloads (for example JSON or XML) without having to turn the Workflow environment into a coding/development environment, and thats not something that we want to do.  Its flagged as experimental because we did not know at the time if it was being used, but, we are unlikely to take it further because of the reasons stated above.  Since then we developed ITOM DevOps which is, amongst other things, a coding environment design to facilitate exactly this sort of custom web call need. That does not play to the "will it remain free" question and ITOM runs things as Jobs so not quite what you want anyway. 

So as it stands at the moment, its flagged as experimental so there is no guarantee it will not change, or even go away, in the future. 

What. are you trying to achieve with using it?

Gerry

Hi,

 

We are actually calling a Power automate flow using a HTTP request trigger. The JSON from the intellegent capture form is passed in the body of the HTTP request to power automate and power automate would then parse this JSON and get the question answers from intellegent capture form.

We are mostly cloud based and do not have a on-prem domain anymore. Is ITOM DevOps something that we could use going forward as we are looking to integrate Function apps and Logic apps to Hornbill going forward.

Posted

Jumping in with my 2p worth :)

We use the HTTP nodes (along with webhooks) extensively to call out to Azure function and Logic apps, and also to our asset management app for certain updates.

Most of these are calls are asynchronous as we cannot process results from HTTP calls (as Gerry mentioned).

Where we do need to act on the result of a call, we do this within the Azure function or logic app and from there, call back via the relevant Hornbill API.

We also looked at the ITOM module, however it requires on-prem servers to be of any use and we are almost entirely now cloud-based.

 

  • Like 1
Posted
23 hours ago, Gareth Cantrell said:

Jumping in with my 2p worth :)

We use the HTTP nodes (along with webhooks) extensively to call out to Azure function and Logic apps, and also to our asset management app for certain updates.

Most of these are calls are asynchronous as we cannot process results from HTTP calls (as Gerry mentioned).

Where we do need to act on the result of a call, we do this within the Azure function or logic app and from there, call back via the relevant Hornbill API.

We also looked at the ITOM module, however it requires on-prem servers to be of any use and we are almost entirely now cloud-based.

 

This is quite interesting to hear as we use Intune and at the moment there is a drift between our Hornbill asset management and Intune device. Is there a link to documentation for HTTP nodes and is this an iBridge feature or premium add-in?

Posted
26 minutes ago, Peter Heywood said:

Is there a link to documentation for HTTP nodes

There is the inline documentation on the node itself, but I'll highlight Gerry's comment here:

On 29/10/2024 at 20:17, Gerry said:

its flagged as experimental so there is no guarantee it will not change, or even go away, in the future. 

This is an experimental node and it is not recommended for use in production environments for this reason. It could simply be removed from the platform at any time without warning.

Posted
21 minutes ago, Steve Giller said:

There is the inline documentation on the node itself, but I'll highlight Gerry's comment here:

This is an experimental node and it is not recommended for use in production environments for this reason. It could simply be removed from the platform at any time without warning.

Thanks,

 

I can see there is an iBridge connector for Microsoft Flow. I presume we can call a Power Automate or Logic app flow using a HTTP request trigger and use this in production?

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