Berto2002 Posted October 25 Posted October 25 Good morning. I am setting-up a new Service and will be making use of the "Business Unit" Organization Type (6) for this. ...but that option is not available to select in the Subscribers: When I do a comparison with the lists it kinda looks like none of the new/additional Organization Types were added to the Subscribers drop-down when they were implemented (2022 or 2023), see highlighted below. The only 3 from the top drop-down that are present in Subscribers are General, Department and Company. Can I request this development is 'finished off' by adding all types so we can use them as Subscribers, please? For now I will have to revert to using General but that list if getting crowded and I need to start using the other Org Types soon. Thanks, Rob
Desara Shinjatari Posted November 12 Posted November 12 Hi @Berto2002 Thanks for posting this. We have fixed the following defect: PM00184954 - Missing Group Types in Service Subscribers Please look out for this in an upcoming release of the Service Manager application. Kind Regards, Desara 2
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