NPAT Posted October 23 Posted October 23 Is there a way we can allow users to create Scheduled requests for themselves? I can't see a role for it, and I can't see any option if I was to create a custom role. Is there any way to do this?
Nanette Posted October 23 Posted October 23 @NPAT These are the only roles used to create Scheduled Requests: You must have either the Service Desk Admin or the Hornbill Admin role. https://docs.hornbill.com/servicemanager-config/administration/scheduled-requests
NPAT Posted October 23 Author Posted October 23 Thank you @Nanette Is there no way to create a specific role just for Scheduling requests?
Nanette Posted November 1 Posted November 1 @NPAT As mentioned above, currently, scheduling requests can only be performed by individuals with the Service Desk Admin or Hornbill Admin roles.
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