Estie Posted October 17 Posted October 17 I'd like to request the ability to add multiple owners per Knowledgebase so that if a Manager goes on Leave, or is not available for any reason we have a back up and do not have to keep changing the owner. This would also allow for more than one approver for new articles and spreads the workload. Thanks. 2
Martyn Houghton Posted October 24 Posted October 24 +1 raised this also at yesterday's HUG in London. 1
Berto2002 Posted October 24 Posted October 24 +1 I would even support the idea of an Owning Team; ultimately meaning the Manager would be responsible. 2
Emily Patrick Posted October 25 Posted October 25 +1 for multiple owners, but also +1 for having an Owning Team - we had an Owning Team in our previous ITSM 2
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