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Posted

Are there any known issues with Reporting from Service Manager at the moment?  I'd scheduled a report to be sent every 30 minutes and it was sending it every minute or so, I took a copy of the report and edited the schedule to send as a one-off and it didn't send it all. Another report used by a colleague has been working fine up until yesterday but is now ignoring the filters. Some odd things happening.  Thanks

Posted

In addition, changes such as change in schedule time or removal of Description are not prompting the report to be saved

Posted

Reports are now also being generated ahead of time - anyone else having issues?  

For example a report scheduled for 11.00 was delivered at 10.53 - I know its only 7 minutes however we are managing a go-live today and the timing of the data is quite critical

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