docusign headache

[davidrb84]

Hi all,

We're looking to trigger the sending of a docusign envelope from a hornbill workflow. We've been working with the Docusign API docs and hornbill stuff for a few days with little joy.

This is what the node currently looks like, and we belive the auth key is working in the keystore.
Does anyone have any experience with getting this to work?

 

Currently it looks like hornbill is returning a "params" message to the browser there's nothing in the console

Also, do people specific the API endpoint in the credentials page, when left blank we seemed to get an error, it's not populate but perhaps to generally.

[Steve Giller]

9 minutes ago, davidrb84 said:

This is what the node currently looks like, and we belive the auth key is working in the keystore.

Looking at the error, I suspect that is not the case, although this is not an Integration I use.

Failed to fetch data source for field 'Template ID'

This suggests to me that the node cannot connect to Docusign to return a list of valid Templates for you to select from, which in turn suggests that the connection has not authenticated.
As mentioned in the error, checking the browser console may offer additional information.

[davidrb84]

Thanks Steve,

We're specifically trying to use the dev/test versions of the docusign end points, we're just switching now to live in case that's part of the problem.

This is a slightly redacted creds page, anything jumping out as being incorrect?

The browser console is entirely blank when we get the above note.

[Jordan Gooding-McGovern]

Hi @davidrb84 I'm just about to investigate this one, as I do so could you try a few amendments to creds page: 

oAuth Scope: signature extended
access URL: https://account-d.docusign.com/oauth/token
Additional Params: prompt=login

Refresh Body: grant_type=&[credentials.oauth_refresh_grant_type]&refresh_token=&[credentials.oauth_refresh_token]

You may also have a different API endpoint (though the one you have entered should work for testing purposes) 

Do let me know if this has helped.