When looking at any user in admin I am getting a save button every time even though no changes made?

[Adrian Simpkins]

Hi 

Just noticed today that if I look at any account in admin when I navigate away from the user profile it is forcing me to save changes - however I have not made any changes - just literally looking at a user profile then navigate back to the main user page it is asking me to save every time?

Below shows me viewing my profile then moving back to the full user page I get the save message:

Many thanks

Adrian

[Alisha]

This is also happening for us.

[Peter Clough]

I believe I saw somewhere that it's triggering because the user has no Date of Birth set. Did a brief search but can't find it on here.

We are also getting this, however.

[HGrigsby]

And for us as well.  Like Peter I think I read it somewhere but can't find it now.

Helen

[Adrian Simpkins]

Thanks all I will raise a ticket to Hornbill

[HHH]

+1, I have ignored it long enough

[JJack]

Hi,
Until recently, pressing the browser back button (Edge) when on a user's details would take you to the previous page, with any search filters still effective (except would default back to Active).

Now it always tells me that there are unsaved modifications, whether or not I have any unsaved changes - even if I have just looked at the record.

It also displays the full list of users, any search filters have disappeared.
Where several records fulfilled the search criteria, it used to be handy to just go back and look at each of them in turn.
I know I can press ctrl to open the details in a new tab but that can be confusing too.

Pressing the 'Users' link in the breadcrumbs ALSO gives the unsaved modifications message.

Sorry if wrong forum, couldn't work out where to put this.

https://live.hornbill.com/INSTANCEID/admin/platform/accounts/users/?lookfor=j...

[Adam Toms]

+1 this some to be happening to us as well.

[Steve Giller]

This issue is being resolved and will be fixed in a future update.

I don't have timescales at present as this is currently progressing through testing.

[Adrian Simpkins]

Thanks Steve as always - appreciated

[Estie]

@Steve Giller I have also noticed that when looking at a user and going to the Organisations tab, if I click on an organisation that the user is already in I get the same message about saving - and I am unable to see the team/organisation.

Hopefully this will be part of the fix too?