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Posted

Hello,  

We have a mixture of views on the shared Mailbox view in Hornbill with some users seeing the full time and date registered against emails and others seeing the format 'a day ago', '2 hours ago' ect.  Is there a quick fix for this to ensure all accounts are uniform to the Date and Time view I have below:

 

image.png.11874600335e7b5e8f26a309d62237c1.png

We are also reviewing the Email search options to search and return on email addresses.  Is there any functionality to search on an Senders emails address, as we can only see Subject and Body as below?: 

 

image.png.3fd391a8cb6cf01879b20eaf23867f4b.png

Many thanks 

Posted

Hi @sam reynolds

Above an email list is an icon where you can expand/contract the email list view. It will also switch between full and relative dates.

 image.png

I think extending the search to cover FROM/TO/CC/BCC is possible. It should be soon available (in a matter of a few weeks).

Thank you,
Miro

  • Thanks 1
Posted
38 minutes ago, sam reynolds said:

Is there any functionality to search on an Senders emails address

No, however this is being reviewed as a possible enhancement.
 

Edit: Miro beat me to with with a better answer!

  • Thanks 1

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