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Posted

I have been able to successfully add an expiration date to an AD account using ITOM, but also need the ability to set it / change it to Never.  I note from the Documentation that the field requires a date string, but does anyone know how I can set the field to select the Never radio button?  Typing Never in the field obviously doesn't work. Thanks
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Posted

Hey @Sam P, this was added in our latest ITOM update: https://community.hornbill.com/topic/27940-new-update-itom-packages-149/#comment-128551 but I can see that the description wasn't updated to reflect that. 

If you type in 'never' for the expiration date, it will be set to 'never' in AD. 
A change to update the description is currently working its way through our developer pipeline (along with some other small changes) and should be in the next release. 
Do let us know if you run into any problems.

Jordan

Posted

There's a chance that it didn't automatically update your hornbill AD package and thus the changes haven't come through yet (this too will be fixed in the next release) if this has happened, please uninstall + reinstall the Hornbill Active Directory User Management package and it should then work. 

Posted

Hi @Jordan Gooding-McGovern I removed the Package and reinstalled it, tried setting the value to never however I received the following WARN outcome (all other updates in the node worked fine), is there anything else I need to do? Thanks 

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