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Posted

After a service request has been logged, we have opportunity to link site specific assets, in this instance "Persimmon Suffolk":

image.png.ec442b65abedd3c160f197403138bd8e.png

 

Is that same option available on the intelligent capture form as the request is being logged? I've set all asset options to show but can't see the option for the site when logging the request:

image.png.7efdbc9a3baa855f5f1fcb1a11bbfb26.png

 

Even though all options are configured in the workflow:

image.png.6424b590d86e987791dbd0395cc55192.png

 

Any help or advice would be greatly appreciated :)

 

Posted
31 minutes ago, Jim said:

Does the customer have a site set? 

I've set the customer as myself and yeah location is set to Persimmon Suffolk. Seems to show up fine after the the request is logged, just not on the capture form when logging it

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