lee mcdermott Posted September 11 Posted September 11 Hi this setting has been enabled - and the email icon enabled within the service but it still doesn't seem to send an email to the customer after a customer update is added to the call? Is there anywhere else that needs enabled or changed for this to work? thanks lee
James Ainsworth Posted September 11 Posted September 11 Hi Lee, Thanks for your post. The documentation for the Request Update Action has a list of the required configuration that is needed to get this operational. Have a look and let us know if you are still having issues.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now