Hiding unanswered questions from the logged call

[lee mcdermott]

Hi,

 

On some intelligent capture forms i.e. new user form, we have lots of questions with hidden answers. So not all questions get answered all the time.

Is there a way for any questions that are not answered to NOT be shown in the Questions section once the call has been logged?

We have noticed that once logged when viewing the Questions section we can have pages of unanswered questions that make the Questions sections bloated and difficult to go through multiple pages looking for questions that have been answered.

 

thanks

 

lee

[ArmandoDM]

Hi @lee mcdermott

have you tried these app settings ?

 

Regards

Armando

[lee mcdermott]

@ArmandoDM

 

Ah brilliant I think that will solve the problem. Many thanks.

 

lee