EWA Posted August 20, 2024 Posted August 20, 2024 We will be migrating an existing mailbox into Hornbill and I need to confirm what would happens with the existing mail. According to https://docs.hornbill.com/esp-config/email/shared-mailboxes all emails within Inbox will be moved into Hornbill and deleted from mail server.. It is definitely the case that emails within any other folders than Inbox will remain within the mail account?
Gerry Posted August 22, 2024 Posted August 22, 2024 @EWA The short answer is, yes, it is definitely the case that only messages in the Inbox folder will be downloaded to the Hornbill shared mailbox and then deleted from your mail server, all other folders on your server's mailbox will be left untouched. I have also clarified this point in the documentation https://docs.hornbill.com/esp-config/email/shared-mailboxes Gerry 1
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