Connections issues?

[Adrian Simpkins]

Hi All

I have had a few colleagues report an issue with the connection functionality this morning. In a number of our scripts we connect users as required - this morning I am seeing a number of failed connections even though nothing has changed in the BPMs - anyone else seeing issues this morning please?

Many thanks

Adrian

[Nanette]

@Adrian Simpkins please can you provide a copy of the failure/error?

 

[Adrian Simpkins]

Hi Nanette - error below - I have tried removing and readding the connected person and restarted the script but this has only fixed one of the requests. I have just run the failed request report again and I have 30 new failures since I ran it this morning just after 7am

I will raise in a support call now

Many thanks

[will.good]

We've seen one of these also today

[Nanette]

@Adrian Simpkins@will.good thank you we have identified an issue and I are working on a fix with the highest priority. Please bear with us.

[Peter Clough]

Also affecting us. I made the mistake of re-opening Edge, now get this on login through SSO:
 

Error

An error occurred initializing the framework. unauthenticated

[danb]

[Gareth Cantrell]

We are also seeing SSO issues - none of our users can login

I logged out to verify the issue and can no longer get back in either.

I've raised an emergency issue for this already

[danb]

Just now, Gareth Cantrell said:

We are also seeing SSO issues - none of our users can login

I logged out to verify the issue and can no longer get back in either.

I've raised an emergency issue for this already

ive done the same too

[Mosh]

We're also seeing the same issue

[GJ06]

+1

 

[Sam P]

+1

[Ben Maddams]

+1 Same here.

 

[Berto2002]

Yes we've raised a premier support for this

But a subset of our users are in and working as normal

[Keith Stevenson]

All
We have identified the root cause and a fix is being rolled out. We expect this to be completed within 10 minutes. 

Kind Regards

[danb]

6 minutes ago, Keith Stevenson said:

All
We have identified the root cause and a fix is being rolled out. We expect this to be completed within 10 minutes. 

Kind Regards

we are back in and working now

 

[Keith Stevenson]

All
The fix has been rolled out

Kind Regards

[Berto2002]

We are back online

[Sam P]

Back - thank you

 

[Peter Clough]

As are we.

Thanks for the rapid fix, @Nanette & @Keith Stevenson.

[Gareth Cantrell]

also back online.

[Sam P]

We are back online and unsure if this is related however I now have a workflow generating errors on a GetTimestamp node. I am unable to Restart the last step via the Request nor Resume process from the Failed/Cancelled list.  No changes have been made to the workflow for a few weeks and has been working fine until today

[Keith Stevenson]

@Sam P
The above thread got hijacked. We have fixed a number of flowcode nodes , sadly getTimeStamp has not been completed yet but is currently being worked on.  That will be patched shortly and will reply once done

Kind Regards

[Sam P]

Thank you, I will wait patiently   thanks for keeping us updated

[Akin A]

We are experiencing the same error with one of our workflows and it's still happening.