Berto2002 Posted August 20 Share Posted August 20 Usually on Boards I can enact a workflow with a "move card" node in one browser window and watch the card flick from one lane to another in the Board; so the Board can be relied-upon to be always up-to-date without a refresh. This does not appear to be happening with the new Preview. Cards are staying until I refresh the page. The page looked like this after I came back from break: After a refresh several cards moved. We do need this dynamic movement to be reliable please. Link to comment Share on other sites More sharing options...
Steve Giller Posted August 20 Share Posted August 20 If there's something preventing the new view option remaining active in your browser: this may also be affecting the refresh. We'll have to monitor this across other Instances to see if it's local to your environment or across the customer base. Link to comment Share on other sites More sharing options...
TrevorHarris Posted August 21 Share Posted August 21 Hi, The new boards view refreshes the board if other users have updated it in realtime in the same way as the old boards used to do this, hornbill uses realtime event notifications from the server to perform this action which has not changed between the new boards and old. There are occasions when this will not be possible e.g. if the computer has gone to sleep, all internet activity is stopped until the computer wakes up so update events can be missed however this is the same as the behaviour previously Thanks Trevor Link to comment Share on other sites More sharing options...
Sam P Posted August 27 Share Posted August 27 Hi, I have also witnessed boards not refreshing when workflows have moved cards from one lane to another, or off the board completely. This happened just this morning with my CAB process. Link to comment Share on other sites More sharing options...
Steve Giller Posted August 27 Share Posted August 27 4 minutes ago, Sam P said: I have also witnessed boards not refreshing Is this something that happens every time or occasionally? If it's every time then you might want to raise a Support Request, however if it's occasionally then it's likely to be something in the local environment - for example browsers are more and more aggressively "sleeping" tabs to reduce memory usage, which may prevent then from receiving this kind of UI update from the server. Link to comment Share on other sites More sharing options...
Berto2002 Posted August 27 Author Share Posted August 27 Yes, I don't think any of my cards are moving at all in the new preview; until I refresh the page. I am not really sure what they should be doing but I don't think it's acting like the old board; a card used to move dynamically, "right in front my my eyes", if a workflow moved it. Link to comment Share on other sites More sharing options...
Sam P Posted August 27 Share Posted August 27 @Steve Giller I only saw it today, my colleague was updating Human Tasks, the outcome of which moves cards on one particular board. It didnt refresh on their screen and didnt refresh on mine either. I'll monitor for a bit longer and raise a Support Request if it persists. Thanks Link to comment Share on other sites More sharing options...
Sam P Posted August 30 Share Posted August 30 I think its happening every time. On this board, the card has been moved from Lane 1 to Lane 5, I have not refreshed and its not visible, however when I enter search criteria in the box it knows it there but is not showing it until I refresh. Link to comment Share on other sites More sharing options...
Berto2002 Posted September 2 Author Share Posted September 2 Interesting! Link to comment Share on other sites More sharing options...
TrevorHarris Posted September 5 Share Posted September 5 Hi, we've identified an issue which may cause a card not to be updated when it is moved by a BPM operation with the column value unset which maybe what you are seeing, this will be fixed in the next release of Boardmanager Thanks Trevor 1 Link to comment Share on other sites More sharing options...
Berto2002 Posted September 6 Author Share Posted September 6 Most of our configs are like this with the Lane column blank but the order 0: Link to comment Share on other sites More sharing options...
Berto2002 Posted September 18 Author Share Posted September 18 I confirm I saw a card move lanes driven by workflow and dynamically this morning so this issue is resolved for us. Thank you. Link to comment Share on other sites More sharing options...
Sam P Posted September 19 Share Posted September 19 Moving cards works for us too now, however placement of the card (specifically those that go at the top of the lane) still needs a refresh Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now