Missing Priorities when creating a Hornbill Automation

[Gavin James - SDDC]

 

Morning,

I can't see all the Priorities we have set when I select the highlighted dropdown below.  For example, we have the normal P1 to P5, but I also have a SLA for Starters and Leavers, but these don't show. 

Tried just typing it in but that doesn't work.

Guessing I'm missing something simple here?

Thanks

Gavin

[Steve Giller]

1 hour ago, Gavin James - SDDC said:

For example, we have the normal P1 to P5, but I also have a SLA for Starters and Leavers

Sorry to pedantic, but an SLA is not a Priority - to alter the Service Level you would need to use an Update -> Service Level node, not an Update -> Priority node.