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Posted

I was just going to update out request profile codes and i noticed that the depth level i can go down to has now been limited to 3 deep.  In the past i was able to go to 4 level, and i do have entries there when you look at a ticket but i can see then in the Admin area.

Is there a way i can change the depth level?

 

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Posted

@Llyr

Generally speaking, we never take any capability way without prior consultation with customers.  In this case, what we have been doing is "simplifying" the administration for our customers so there is less of a barrier to entry, this means we are actively doing things like: -

* Moving things to other places where it makes more sense
* Hiding infrequently used, more complicated options from plain site.  In this case we put the configuration of the Profile Code Set behind the little cog icon, so still available but hidden from plan sight making managing profie codes day to day, simpler to work with/look at.

It would be a fair criticism to say we should have probably put a Nano Training notice in there for this. 

Gerry

  • Thanks 1
Posted

@Jim

Don't worry, you can get on the Hornbill Community Forums from your mobile lol.... Just kidding, have a nice break. 

If you want a life hack to get you in the mood for a break.  Open your inbox, select All, hit Sift-Delete.... I can assure you, anything important will come back into your inbox when it needs to  :)

Gerry

  • Haha 3

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