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Posted

I need assistance with adding widgets to the homepage on Hornbill. The Intelligent Capture and Workflow are there and i've created a service portfolio entry for them. Ive created a widget (link) but stuck with finding the url link to the entry in the service portfolio, I have entered the url in the address bar from the Service Portfolio entry but get a 404 error are there any experts on adding widgets to the homepage that can give advice / best practice?

Posted

The links are relative so for example catalog/service/com.hornbill.servicemanager/1/ is the entire link needed to a service of ID 1, 

usually just navigating to the form and copying the link is the best way, if you are unable to do this check the portfolio status is 'Catalog' the request type i.e incident, service request is turned on 

image.thumb.png.3ea51f0c6c0621c92dbb69a45e7b4472.png

and the catalog item is published 

image.png.6a4114387cb9ac7844b95f3ba0d4e0c8.png

if viewing via portal then make sure portal access is on for the service 

image.png.18bbcb7ad3115dd06fd42b40374a26a8.png

 

and as I am typing all these I realise there is a lot of config just to publish a new service :D 

Posted

Sadly not, and as long as the process and intelligent capture is published and all the steps I've shown above are completed it should be 'live'

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