bug Bug in iBridge Slack method

[Gareth Cantrell]

I am trying to use the "Slack/Users/User Lookup Id" iBridge integration in an autotask, however it keeps failing with the following message:

"failureMessage": "iBridge Method: /Slack/Users/User Lookup Id.m Error: TypeError: Cannot read property 'toLowerCase' of undefined"

I have tried looking up the Request owner and using &[global["flowcoderefs"]["getOwnerInformation"]["primaryEmailAddress"]] in the "User" parameter.

I've also tried entering a user's email address manually into the User parameter.

Neither method is successful and both result in the same error.

[Steve Giller]

As there's only one Input on that node and you've populated that manually it can't be a missing parameter - I'd check the Slack/OAuth2 credentials are valid, and if they are, raise a Support Request so we can investigate the logs.

[Gareth Cantrell]

The credentials are valid as I can post to a channel just fine.

Its only the User Lookup Id that keeps giving an error.

I haven't been able to test the "Get User Info" though, as the User Lookup Id is borked.

 

EDIT: Support Incident created (IN00183450)

[Jordan Gooding-McGovern]

Hi @Gareth Cantrell iBridge release (470) should contain the fix for this problem! Do let us know if you notice things still acting awry. 

[Gareth Cantrell]

@Jordan Gooding-McGovern All working now, thanks

[Nanette]

@Gareth Cantrell That's great news!