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Posted

Following the latest UI update, where can I now find the request/closure categories?

The update post says "Removed 'Profiles' section from platform admin area, profile codes are now directly available in the admin area of each application that uses them", but I cannot see a profile option in the Service Manager configuration section's menu.

Sorry if I'm missing something obvious!

Posted

They are here under service manager, I always used to accidently go here for them when I needed them, then I would realise they are in platform config. So when they appeared here I got that 'Why did I walk into this room again' feeling :D 

 image.png.fb7b0c60567414e79b21c8970752c96c.png

  • Like 1
Posted

Ah, thanks all. I've been exploring the use of custom roles recently and it seems I was missing the "Service Desk Admin" role. Re-adding myself to this made these options appear.

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