Ann Posted June 18 Share Posted June 18 Afternoon All Hope you are well. Please would it be possible to request an enhancement to Service Manager Timeline? Currently it is possible to filter the timeline entries, however if you filter on 'Updates' it works but misses out other parts and is quite cumbersome to use. Is it possible to add a check box next to each option so you can simply tick the boxes of the options you require in one go rather than having to select an option, it filters and then having to go back into the filters to select another. Kind Regards Ann Link to comment Share on other sites More sharing options...
ArmandoDM Posted June 19 Share Posted June 19 Good afternoon @Ann I think if you press CTRL you can select many filters in one go ? Regards Armando Link to comment Share on other sites More sharing options...
Ann Posted June 20 Author Share Posted June 20 Afternoon Armando Hope you are well. Thank you for this, unfortunately this has not worked for us and each selection takes out out of the filter list and we then have to reopen the list to make another selection. Kind Regards Ann Link to comment Share on other sites More sharing options...
Steve Giller Posted June 20 Share Posted June 20 There was a misunderstanding of the requirements here - we are investigating whether the dropdown can stay open for multiple selections, but currently that is not the behaviour. You can select multiple options, but one at a time. Link to comment Share on other sites More sharing options...
James Ainsworth Posted June 25 Share Posted June 25 A defect has been raised for this and the fix will be part of an upcoming release. Keep an eye open on the release notes for its availability. Link to comment Share on other sites More sharing options...
Ann Posted June 26 Author Share Posted June 26 @James Ainsworth @Steve Giller That is fantastic. Thank you and hope you have a lovely rest of week. Link to comment Share on other sites More sharing options...
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