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Truncated replies on updates


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We've this morning encountered an issue whereby an update was sent to the user and they responded in the comments on that update. That specific update received a total of 4 updates, which hid the first two, showing only the 2 most recent. Though we have found the button to show these updates, it is not obvious, especially to those not using the system as regularly.

Is there a way to disable this hiding of comments, or increase the number shown by default? Alternatively, can we disable comments completely, and restrict basic users to updates only?

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