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Scheduled Requests - groupGetUserList error?


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We are looking to implement the use of scheduled Requests (Finally!) 

 

And one of my team is getting the following issue when attempting to congure them..

image.png.fee5737bf032c6a7b74125191911862a.png

Here is a screenshot of his permissions in Hornbill:

image.thumb.png.460a5df609953bb925a4933bcf2ab786.png

 

He can create a Scheduled Request, however it doesnt save the schedule setup and cant assign to a specific user.

 

Any Help would be greatly appreciated!

 

Josh

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I have added him to the "Admin Role":

image.thumb.png.9f4e9c16e8937410e7215d57b4d1ab5d.png

Which has fixed the issue, but he can not have access to the full platform Admin long term.

On the docs page for Scheduled requests it states:
https://docs.hornbill.com/servicemanager-config/administration/scheduled-requests#:~:text=The Scheduled Requests feature enables,a weekly or monthly basis.

Before You Begin

  • A user requires either the Service Desk Admin or the Hornbill Admin role.

 

Thanks in advance!

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