Scheduled Requests - groupGetUserList error?

[Josh Bridgens]

We are looking to implement the use of scheduled Requests (Finally!) 

 

And one of my team is getting the following issue when attempting to congure them..



Here is a screenshot of his permissions in Hornbill:

 

He can create a Scheduled Request, however it doesnt save the schedule setup and cant assign to a specific user.

 

Any Help would be greatly appreciated!

 

Josh

[Josh Bridgens]

I have added him to the "Admin Role":

Which has fixed the issue, but he can not have access to the full platform Admin long term.

On the docs page for Scheduled requests it states:
https://docs.hornbill.com/servicemanager-config/administration/scheduled-requests#:~:text=The Scheduled Requests feature enables,a weekly or monthly basis.

Before You Begin

• A user requires either the Service Desk Admin or the Hornbill Admin role.

 

Thanks in advance!

[Nanette]

@Josh Bridgens we are currently investigating this and will post an update as soon as one is available. Please bear with us.

 

[Nanette]

@Josh Bridgens we have identified a defect ( ref KE00182899). This has been fixed and will be addressed in a future Service Manager release.

 

[Josh Bridgens]

Thanks @Nanette Any ideas on when this update will be deployed?