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Add Snippet option when updating an existing timeline post using Write a comment...


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When using the 'Write a comment...' option in order to add an update to an existing Timeline post, there are currently the options AI Assist, Preview WIKI Markup, Insert Emoji and Upload Image.
Could this be expanded to include Snippet so that it mirrors the options available when Adding a comment at the top of a request ?
As more and more of our customers communicate with analysts directly on requests via the portals, it will be extremely useful for analysts to be able to utilise snippets in responses to existing timeline posts, rather than having to add a new timeline post or copy and paste the snippet from the top a request

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