Issues raising call from email in inbox

[chriscorcoran]

Hi, 

 

I'm having issues raising a request from an email in the inbox. When I get to the part where it shows the description it just shows the following message, rather than the full email content. I suspect it might be email length and I use to be able to trim footers etc but I dont appear to now.

 

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[chriscorcoran]

I have found the issue. It was our email system blocking the attachment. Havin released the email it now pulls through.