Lee C Posted May 23, 2024 Posted May 23, 2024 Hi, Anyone else noticed this the options in platform config for email / inbound routing rules / direct outbound and in service manager the email section has gone missing where the email templates were? I cant see in platform config either the list of users, this was fine yesterday morning. i still have my admin role, why would these be missing?
Victor Posted May 23, 2024 Posted May 23, 2024 @Lee C :: I'm not aware of any changes in this area... afaik they should still be there...
Lee C Posted May 23, 2024 Author Posted May 23, 2024 2 minutes ago, Victor said: @Lee C :: I'm not aware of any changes in this area... afaik they should still be there... Interesting, if i have the admin role i should still be able to see them? Im baffled how im missing the option to just see the list of users below, all i can see is roles my config is missing the email section
Victor Posted May 23, 2024 Posted May 23, 2024 @Lee C maybe an automated import reset(ed) your user roles?
Lee C Posted May 23, 2024 Author Posted May 23, 2024 1 minute ago, Victor said: @Lee C maybe an automated import reset(ed) your user roles? oh i dont know what that means i cant even see the email section in service manager, how can i fix it?
Lee C Posted May 23, 2024 Author Posted May 23, 2024 so other people with the admin role can see all the options, i have admin and cant see them.
Victor Posted May 23, 2024 Posted May 23, 2024 @Lee C any chance you can post a screenshot with your user current roles?
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