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Posted

Good morning,

I wanted to change the labels for Summary and Description fields for Change Requests, so I made the change.
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I then saw against other Services and Request Types that the Summary and Description labels I changed against the Change Request Service -> Change Request Type are showing.

image.png.889f4e6892e9e12e8640c9f6ea2146da.png

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Is this a defect? 

If not, I would like to request the ability to rename these fields (and any other fields with the same behaviour) on a Per Service Request Type basis.

Even better would be on a per-catalog basis which takes from the Service -> Request Type... but I think this would require a complete overhaul of the form designer system... 

Thanks,

Samuel

Posted

When editing this from the form designer in the Service Portfolio, I can see that the Field Properties being set are the primaryEntityData.record.h_summary which I guess is therefore generic across the Request Types.

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