Jump to content

Unable to configure Manual settings in Requests > Log Request > Log New Service Request node (in Autotask and Workflow)


Recommended Posts

Posted

There's no box to select Priority or Team Manually. Normally this would show our published priorities and available teams.

I suspect a bug here with a few Manual settings in these nodes?

image.thumb.png.d27d1862d2b0508a32b2a5469276174a.png

Also affecting Teams but not Site:

image.png.0736fcc3aab68cd4f204ea255c451457.png

 

  • Berto2002 changed the title to Unable to configure Manual settings in Requests > Log Request > Log New Service Request node (in Autotask and Workflow)
Posted

Hi @Berto2002

I'm not able to replicate this myself.  The priority and team fields are showing correctly to me.  I'm using Chrome.  Which browser are you using and I was also curious if you had tried clearing your cache to see if that corrects the issue?

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...