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Removing customer's assets from a ticket


Mosh

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Hi

I can see the ability to add a customer's assets to a ticket via a workflow.

Is it possible to subsequently remove all assets assigned to a ticket via a workflow?

Thanks

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Hi

Just a few more details about my query:

In our leavers process we assign the users assets. If the owner of the asset is removed in asset manager, I want this to be updated on the ticket.

I was hoping to achieve this by removing any assigned assets and then reassigning the assets again within the same workflow.

Does anyone know if this is possible or whether there is another way to achieve this?

Thanks

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