Email Templates

[mike.penny]

Hello 

We have created our templates sucessfully, but when we are selecting a template,  we still see all the various templates supplied by hornbill. I am hoping we can configure it so that we only see the templates we intend to use,  but cannot see how to do that ?.

I   have created a group with  our selected  templates but I cannot default to this group,  and still see all the 30 + templates.

Can someone point me in the direction of the best place to find out how to to do this.

Thanks

Mike 

 

 

 

[AlexTumber]

@mike.penny thanks for your post. 

The ability to categorise the templates exists in the admin area but that doesn't yet translate to any functionality on the request view. It is something that we are actively working on and is currently scheduled for release before the end of January. It will be managed on a per service basis, similar to how it works with categories so you'll be able to limit the email templates that are available for selection.

Alex