External Authorisation - how to accounts for Weekends/BH

[EWA]

We now know that the External Authorisation Expiry time is actual days/hr, min  but is it looking at WTC?

 

if not is there a  way to attached WTC to ensure Non Working Time in account for? 

 

I've got a process which sends out a quote which is only valid for 2 days, so it this is send out Friday - the recipient of the quote won't have much time to respond?

 

 

[Steve Giller]

Hi @EWA

You can use the Cloud Automation's date utilities to cater for that, but it's a bit cumbersome.

If you are looking for extended features on Authorisations the the full Authorisation node (that requires a Collaboration License) may be what you need.

[EWA]

30 minutes ago, Steve Giller said:

Hi @EWA

You can use the Cloud Automation's date utilities to cater for that, but it's a bit cumbersome.

If you are looking for extended features on Authorisations the the full Authorisation node (that requires a Collaboration License) may be what you need.

those will have to be emails... and I added the utility get time and WTC for On-Hold ticket - but not sure how the authorisation node can be suspended using this time