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Posted

Hello,

 

I;m building a workflow where the approver will either be the person who logged the call or a person  specified within Intelligent Capture.

 

image.png.2bddcbf25dbc810c2a48142bff699848.png

 

 

I thought I could amend the the result reference  for the Get LM from IC and Customer 

and use the image.png.92b3e29b42d16671698b195a990f7cc6.png

and then reference the output to update CustoFileds  

 

image.png.761f044384e0115f668c87f5e2dabe20.png

 

 

It works on a different workflow but I can't seem to get it to work on this very one

 

image.png

Posted

I  added a node after each GetUser Details and it seems to work now.

 

Still would like to understand, if it would be possible to use the global reference

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