Dashboard sharing

[Jim]

I have no idea what has happened but it is so painful trying to share dashboards, its trying to fetch a list of roles I would assume? just will not work, same for users and group except they eventually resolve after 10 seconds

[James Ainsworth]

Hi @Jim

Thanks for your post.  I have done a few tests and so far I've not been able to replicate what you are experiencing.  These fields appear to be populating immediately for me.  However, the load in my environment won't be as much as yours.  Could you let me know if this is a continuing issue.  It is possible that there was something at the time you were looking at this that was creating a performance issue.   If this continues, as a Premier Success customer, you may want to raise this directly with Hornbill Support.