Enhancement: Scheduling options for xth [named day] of the month (e.g. 2nd Tuesday)

[Berto2002]

Microsoft release Windows Updates (usually) on 2nd Tuesday of the month. There's no way to schedule this kind of recurrence in the Service Manager tool; we can only set specific numbered days of the month. As most people will be running Windows and many organisations use similar scheduling cycles for all sorts of reasons, I would like to suggest HB enhance the scheduling system (as used in Scheduled Requests and Reports) so we can specify such dates. The standard for this is in Outlook and should be easy to replicate:

Use case: allow us to align the production of reports or scheduling of requests to organisation-based deadlines using the same facilities.

[Victor]

@Berto2002 indeed, by looking at the UI it is made to look simple to be used by any user. However, as it is often, the simple things that a user can see and make use of in the UI have a quite complex mechanism underneath. So even if at face value it might not seem like something difficult to implement or develop, it is possible that actually it requires quite a few things to be created and/or changed. I am saying this because I don't want anyone to have an incorrect expectation when it comes to such things, we would not want anyone to think and expect that A, B or C is easily achievable without getting this confirmation from us.

[samwoo]

+1 to the idea, but I can imagine the complexities as @Victor pointed out. Just trying to think of how easy or difficult it is to calculate something like that makes my head hurt.

[Berto2002]

I will refrain from using the word 'easy' in future; but in this context the requirement should be seen as 'easy' as it's well-established and in use where shown.

[Steve Giller]

 

If you really want to work around this you should be able to set up 12 annual jobs all scheduled for the 1st of the Month, but set to run only on Tuesdays.