Asset Import Query

[taranveer.atwal]

We have begun the import of our assets to Hornbill,however we allocate kit to the user but and they are unable to see what has been allocated to them. We attempted to used the device option which we subsequently discovered is for registering a device to use the app and had assumed this would allocate against the user.

How do we allow the user to view the assets that are assigned to them from the Hornbill user portal?

 

[Jim]

have you tried the built in asset forms? and hide all except the 'customer assets' part 

[Jim]

as long as the user is the owned by or used by of an asset they will appear on these built in forms for them 

[Steven Boardman]

@taranveer.atwal We are currently developing a new widget for the employee portal, which will allow you to add a widget through the page designer, to show a user their allocated assets.  Once this is available we will post back to this thread.

[taranveer.atwal]

@Steven Boardman Is there any ETA on when this is likely to become available?

[Steven Boardman]

@taranveer.atwal I can't put an ETA on it i''m afraid, it is however currently in development.  I would not be expecting it to make it into a Service Manager update in the next couple of weeks but as soon as we have visibility of which Service Manager update it will be included in, we'll post back here and let you know.