Advice on Human Task "Assign to Variable" please

[Berto2002]

I have a Human Task that is hardcoded to assign to a Role but I want to determine the assignment according to an earlier decision in the BPM such as:

• If the Request is for the infrastructure team I want the Human Task assigned to Team - infra
• Else I want it assigned to Role - app support as per below screenshot because apps have multiple teams but share a role

Question: am I right thinking that the Variable option can only contain a UserID (i.e. a single person) and not a Role or Team or Group? Implied by BPM Human Tasks - Hornbill

In which case I would read the options as:

• Assign to Role
• Assign to Group
• Assign to User
• Assign to User Variable

i.e. there is no way to make the assignment by ROLE, TEAM or GROUP variable?

[CraigP]

I seem to recall the variable option here defaults to looking for users if you don't provide the full urn, but I have used the variable option in the BPM to assign a human task to a group. The format is "urn:sys:group:<groupID>".

I haven't tried with roles, but looking at the "Assigned to" field in the h_sys_tasks table suggests to me that it follows the same format (urn:sys:role:<role id>).

[Berto2002]

I will give that a go. That gives me some hope!