Date Time Picker - available time options - what's the logic?

[DRiley]

Hi Team,

 the following question has been posed to me from one of the service delivery teams at our organisation, they suggest that when looking to put a ticket on hold, the predetermined time options for selection appear to be "all over the show”. 

 

 

 Just going off this screenshot there doesn’t seem to be any kind of consistency, unless we're missing something. So we were wondering what the logic was and how this component determined the time options it presented?

Thanks,
Dan

[James Ainsworth]

Hi @DRiley

These will be times that were previously selected by the user.  It is simply a way to quickly select times that you commonly use.  Hope that helps.

[DRiley]

Thanks James