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How to export a list of our incident and request categories


Estie

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Hi 

I have been asked to export a list of our incident and request categories.

Is this possible?

I have tried using and amending the definition file in this post 

 

However I am not sure that a count of categories is showing me all of the categories.  If I remove the count or try and group by or sort by category ID or name, I get a blank preview of the data, or just the top level names of some of the categories.

Any help is appreciated.

Thank you.

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There is an Export button on the Categories View, however only a Role of type "Admin" can access this button and the only Role (as shipped) that is of type "Admin" is the Super User Role.

We are looking into a method to expose this button without relying on logging as as the System Administrator.

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