Estie Posted May 24, 2023 Posted May 24, 2023 Hi I have been asked to export a list of our incident and request categories. Is this possible? I have tried using and amending the definition file in this post However I am not sure that a count of categories is showing me all of the categories. If I remove the count or try and group by or sort by category ID or name, I get a blank preview of the data, or just the top level names of some of the categories. Any help is appreciated. Thank you.
Steve Giller Posted May 26, 2023 Posted May 26, 2023 There is an Export button on the Categories View, however only a Role of type "Admin" can access this button and the only Role (as shipped) that is of type "Admin" is the Super User Role. We are looking into a method to expose this button without relying on logging as as the System Administrator. 1
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