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Is it possible to have a default Text for the summary field of requests?


Nikolaj

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Dear Support

I would like to raise special requests with the same summary for all kind of these requests. is that possible? i thought maybe in the Intelligent Capture -> Forms -> Request Details?

But i couldn't find anything like this.

Do you know a way?

Best regards

Nikolaj

  

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So you can add a label that is not visible in the form and put any information you want in there.

You can then either change the field id to be h_summary if that is what you want in there, or in the BPM you can set the Summary to add on any extra information eg. append ' - Joe Bloggs' after the information that has been set in the form.

image.png.8dc79f94e476b491886bda81a8564d44.png

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