Berto2002 Posted May 18, 2023 Share Posted May 18, 2023 I cannot find any documentation on how to enable/disable the Comments on Updates in the Timeline. Can anyone help please? I want to disable Comments on a few of our Services because they are used by Collaborators who cannot see Comments to respond to them. Thanks in advance. Link to comment Share on other sites More sharing options...
James Ainsworth Posted May 18, 2023 Share Posted May 18, 2023 Hi @Berto2002 Thanks for your post. There isn't a setting that allows for comments on Timeline posts to be enabled or disabled. Link to comment Share on other sites More sharing options...
Berto2002 Posted May 19, 2023 Author Share Posted May 19, 2023 Ah, oh, then I will list as an enhancement opportunity. Link to comment Share on other sites More sharing options...
Martyn Houghton Posted May 22, 2023 Share Posted May 22, 2023 @Berto2002 One way to do this might be by adding the view-only people as connections on the request rather than support teams, but that would need the issue with the connection View option to include the Timeline in read only mode, which might be easier to implement rather than having permissions at the support team membership. Cheers Martyn Link to comment Share on other sites More sharing options...
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