Jump to content

Request/Incident Ticket Form not Refreshing when changes are made


Recommended Posts

Morning All,

A bit of an odd one. Hornbill page doesn't automatically refresh when working on tickets in one of our regional offices, however it works at others or whilst connected via DA. I am reasonably certain this will be an issue with our web filter, but need to understand how the form update process works so we can take this to our networks team. What triggers the update that might be blocked by a proxy or firewall?



Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...