QEHNick Posted May 10, 2023 Share Posted May 10, 2023 Hi there, I've looked through the wiki for information about the Escalation actions, Notification text but there isn't a lot to go on. What I'd like to achieve is to provide the escalated call reference. Is there a simple way of including this information in the text? Link to comment Share on other sites More sharing options...
QEHNick Posted May 10, 2023 Author Share Posted May 10, 2023 Ah, not to worry, I see it includes it in the message subject by default. 1 Link to comment Share on other sites More sharing options...
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