QEHNick Posted May 10, 2023 Posted May 10, 2023 Hi there, I've looked through the wiki for information about the Escalation actions, Notification text but there isn't a lot to go on. What I'd like to achieve is to provide the escalated call reference. Is there a simple way of including this information in the text?
QEHNick Posted May 10, 2023 Author Posted May 10, 2023 Ah, not to worry, I see it includes it in the message subject by default. 1
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