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Change ticket copy linked list - change order to appear at the top of the list?


Ashley

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If possible please change sort order for linked requests to have newest first.
I.e. already have to page here to see newly created requests.

Currently in my BPM I am using Log new change under Hornbill Automation to create a copy of a previous Change ticket.  Plus Update Custom fields to map fields from a previous Change ticket to the new Change ticket.  The new Change ticket is then automatically linked to the previous Change ticket.  Over time a list of linked tickets builds up, which is what I want.  However, my users are asking if it is possible to have the latest copied ticket at the top of the linked list instead of at the end.  Is this possible?  I don't see any parameter for this?

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