Ashley Posted May 10 Share Posted May 10 If possible please change sort order for linked requests to have newest first. I.e. already have to page here to see newly created requests. Currently in my BPM I am using Log new change under Hornbill Automation to create a copy of a previous Change ticket. Plus Update Custom fields to map fields from a previous Change ticket to the new Change ticket. The new Change ticket is then automatically linked to the previous Change ticket. Over time a list of linked tickets builds up, which is what I want. However, my users are asking if it is possible to have the latest copied ticket at the top of the linked list instead of at the end. Is this possible? I don't see any parameter for this? 1 Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now