Custom field in Human Task not working

[Alisha]

Good afternoon,

In my Business Process, I am using a Capture Outcome Field in a Human Task. I have used h_custom_p for the Field ID, but this doesn't appear to be updating. When checking Custom P in a report, the field is blank. Is there something else that I need to do to store this information in Custom P please?

Many thanks,
Alisha

[Steve Giller]

Tasks do not support Field Mapping, this is an Intelligent Capture feature.

Tasks are part of Collaboration, and can be linked to any application (or even be standalone) so there is no sense in mapping to a Custom Field, as there is no guarantee they are attached to an Entity that has Custom Fields.

You will need to map the answer within the Request's BPM to whatever Custom Field you wish to populate.