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Enhancement. Allow a Customer to 'print' (to PDF) their Requests

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I would like a Customer and/or their Collaborator/s to be able to get a report of their ticket on demand if they wish.

This would be a "Print Ticket" option on the portal page. The print from the browser feature gives a rubbish result so it needs to be a more of a feature like the Print option that is used by the Full Users; to produce a PDF (but with the presets set to only include Updates by Customers/Collaborators and those with visibility of Customer.

This should be available for all ticket types.

I think this would be a great enhancement.

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