Tina.Lapere Posted May 3 Share Posted May 3 Hi, I believe something has changed recently with regard to being able to view activities/authorisations within a call via the portal. My manager used to be able to authorise a call via the portal (I was the support analyst, he was the owner of the task) however he is now no longer able to see this activity via the portal. I've done some testing and it appears that unless I am the support analyst and the owner of the tasks I don't see them anymore. Can someone please confirm what's happened. Thanks Tina Link to comment Share on other sites More sharing options...
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