Restrict access to Activity Templates

[James Gallally]

Hello,

 

We have different departments using Hornbill Service Manager. I can create Activity Templates, and can change who they are assigned to, but I am trying to make it so they are only visible to certain departments. Is this possible/am I missing something obvious?

 

Thanks

James

[Steve Giller]

You're not missing anything, the Activity Templates are currently global.